Federal - Kuala Lumpur

Central & within walking distance of most shopping centres.Good access to taxis & Hop-On-Hop-Off bus.

Bathroom maintenance needs to be improved

The location.

The hotel is too old and desperately needs a facelift inside out. It's more like a 3 star hotel and more suitable for budget/backpackers.

The morning breakfast and location

The hotel has an excellent location particularly for shopping. We found the room comfortable and clean and the staff very helpful.

look shops and rest,

Excellent location in the heart of the Bukit Bintang area. Staff are pretty helpful to a certain extend. Rooms are however a tad bit old.

The shopping centres are conveniently located within walking distance.

I booked 4 rooms for my family of 10 but was given 2rooms on level 8 & 2 rooms on level 13. Hotel should not split the family up. I also indicated that 3 adults will be in Merdeka Deluxe but was not given 3 single beds...had to pay for an extra bed. The cafe Verandah is far too packed for breakfast...don't serve the same food everyday...menu could be different for each day. Thanks

The Federal was clean and in a great postion.

The only down side was the maintenance around the pool and lack of bath towels, we check in as a family of 4, into a family room and only ever recieved 3 towels.

When ever I go to kl for the past 4 trips I choose Federal Hotel convenience to go anywhere beside the traffic congestion. Room is clean and the staff is friendly.Keep it up?

I notice the breakfast foods and services need to improve compare to my last stay at Federal.

Warm and friendly atmosphere when you enter. Quality fit out and welcome at lower floor by the Men in Special uniforms. Staff happy to assist in storing luggage. Taxis available at all times at front door. Good size rooms and good bathrooms.

I feel the tv choices is not enough.(more variety needed). Suggest have more English news channels (cnn/bbc etc.

The location was excellent.It has a somewhat old-fashioned charm about it which adds to the enjoyment of your stay.

Although the room was comfortable and adequate enough the cleaning staff could do better.Stains on the carpet could have been removed.

Location and convenience to what KL has to offer.

Laundry service was ordinary.

Strategic location with reasonable rates

All are okay except annoying sounds came out when switching on room air-conditioner.

Welcomes from staff excellent Net working services

Good to change furniture Keep bathroom better. Change equipment it is too old.

nearby shopping complex within walking distance

it quite noisy at midnight because of traffic